Frequently Asked Questions
We are currently restricted to how many people can dine in our restaurants at any one time. We provide full table service but have taken special precautions to keep you safe. We have Guest Guards in place to help provide guests a safe space to dine in. To guarantee a table please book in advance via phone or online.
Additional to this restriction we can provide Pick-up and delivery options to all our guests. There are no limits to this but we encourage social distancing and contactless pick up when taking advantage of these services.
RASHAYS is one of Sydney’s most iconic casual dining restaurants with a unique and contemporary setting. RASHAYS is passionate about creating a vibrant atmosphere where guests can enjoy delicious, fresh, home-style meals served quickly
All of our produce is Halal certified.
All RASHAYS restaurants have the capacity to host group bookings, with selected restaurants offering private function rooms, with no booking fee. Party Packages, starting from $20pp are available for bookings of 10 or more people. Find out more about the Party Packages or enquire about booking a function here
An annual RASHAYS Rewards membership is only $10, and includes exclusive benefits! View the full list of benefits and sign up to RASHAYS Rewards here
Can I use 2 or more rewards cards to receive a further discount?
As per the membership terms and conditions, only one rewards card can be used per bill.
To reset your password, visit the rewards page and select ‘forgot password’. Once you provide your information, the log in details will be emailed to you.
To update any of your membership details, including contact information or a change of address, visit the rewards page
All RASHAYS restaurants (excluding Punchbowl) are fully licensed and BYO is permitted. NOTE: BYO only applies to wine. A $2 per person corkage fee applies.
YES, you can definitely bring your own decorations to the restaurants, as long as they are minimal and are not offensive to other diners. Cakes are also permitted, however, there is a $1 per person cakeage fee.
Unfortunately, we do not supply full-sized cakes, however, we do have single servings of dessert
Yes, excluding alcoholic beverages. Unfortunately, under law and policies, we cannot let any individual leave the premises with alcohol. We only serve you alcohol if you’re dining in.
Take away orders can be placed over the phone by calling 13000 13000 or in-store.
No sorry, the kids eat free member benefit is dine-in only.
Our restaurant hours vary depending on location. View the trading hours for a specific restaurant location here
Yes, all restaurant locations are usually open on Public Holidays. Public Holiday trading hours will be listed on the website closer to the date
Yes, all restaurants have entry ramps and are wheelchair friendly.
Only a police dog, a dog that is an assistance animal being used bona fide by a person with a disability to assist the person, or a corrective services dog can be on the premises
Due to higher operating and overhead costs on Sundays and Public Holidays, there is a standard 10% surcharge on the total bill on Sundays and Public Holidays. The surcharge only applies for dine-in only.
Yes, gift cards can be purchased to the value of $20, $50 or $100. You can view and purchase gift cards here.