FAQs » RASHAYS Cafes & Restaurants

FAQS

Frequently Asked Questions

You can make a booking online here

RASHAYS is one of Sydney’s most iconic casual dining restaurants with a unique and contemporary setting. RASHAYS is passionate about creating a vibrant atmosphere where guests can enjoy delicious, fresh, home-style meals served quickly

Fresh, wholesome Aussie meals served fast, in a restaurant you’ll call home. Selections include pizza, pasta, chicken, steak, dessert and breakfast! View the full menu here

Yes! All of our produce is Halal certified

Currently, there are 32 operating RASHAYS restaurants throughout NSW, QLD, VIC, CENTRAL COAST and ACT – with many more dur to be open in 2022/2023.

Find your closest location here

All RASHAYS restaurants have the capacity to host group bookings, with selected restaurants offering private function rooms, with no booking fee

An annual RASHAYS Rewards membership is only $10, and includes exclusive rewards! View the full list of benefits and sign up to RASHAYS Rewards here

Can I use 2 or more rewards cards to receive a further discount?
As per the membership terms and conditions, only one rewards card can be used per bill

To reset your password, visit the rewards page and select ‘forgot password’. Once you provide your information, the log in details will be emailed to you

To update any of your membership details, including contact information or a change of address, visit the rewards page.

We also have a convenient autorenewal option when you join

All RASHAYS restaurants (excluding Punchbowl NSW, Beverly Hills NSW, Broadmeadows VIC and Underwood QLD) are fully licensed.

YES, you can definitely bring your own decorations to the restaurants, as long as they are minimal and are not offensive to other diners. Cakes are also permitted, however, there is a $1 per person cakeage fee

Yes! We have a party mud cake available for pre-order. It serves up to 20 guests and costs $75

Yes, excluding alcoholic beverages. Unfortunately, under law and policies, we cannot let any individual leave the premises with alcohol. We only serve you alcohol if you’re dining in

Take away orders can be placed by contacting us on customerservice@rashays.com or in-store.

No, the kids eat free member benefit is dine-in only.

Our restaurant hours vary depending on location. View the trading hours for a specific restaurant location here

Yes, all restaurant locations are usually open on Public Holidays. Public Holiday trading hours will be listed on the website closer to the date

Yes, all restaurants have entry ramps and are wheelchair friendly.

Only a police dog, a dog that is an assistance animal being used bona fide by a person with a disability to assist the person, or a corrective services dog can be on the premises

Due to higher operating and overhead costs on Sundays and Public Holidays, there is a standard 10% surcharge. The surcharge only applies when dining in 

Yes, gift cards can be purchased to the value of $20, $50 or $100. You can view and purchase gift cards here

If you are hosting a raffle or fundraising event, complete the form on our RASHAYS Gives Back page here and one of the team members will be in touch