Frequently Asked Questions

What is RASHAYS?
RASHAYS is one of Sydney’s most iconic casual dining restaurants with a unique and contemporary setting. RASHAYS is passionate about creating a vibrant atmosphere where guests can enjoy delicious, fresh, home-style meals served quickly.

What do RASHAYS sell?
Fresh, wholesome Aussie meals served fast, in a restaurant you’ll call home. Selections include pizza, pasta, chicken, steak, dessert and breakfast! View the full menu here
NOTE: Darling Harbour and Punchbowl locations offer a different menu

All of our produce is Halal certified.

How many RASHAYS restaurants are there?
There are over 25 RASHAYS restaurants throughout Sydney, Central Coast, Canberra and now Brisbane! Find your closest location here

Do RASHAYS do functions?
All RASHAYS restaurants have the capacity to host group bookings, with selected restaurants offering private function rooms, with no booking fee. Party Packages, starting from $20pp are available for bookings of 10 or more people. Find out more about the Party Packages or enquire about booking a function here

How much is RASHAYS membership?
An annual RASHAYS Rewards membership is only $10, and includes exclusive benefits! View the full list of benefits and sign up to RASHAYS Rewards here
Can I use 2 or more rewards cards to receive a further discount?
As per the membership terms and conditions, only one rewards card can be used per bill.

What is the password for my membership login online?
To reset your password, visit the rewards page and select ‘forgot password’. Once you provide your information, the log in details will be emailed to you.

How do I update my membership?
To update any of your membership details, including contact information or a change of address, visit the rewards page

Does RASHAYS serve alcohol?
All RASHAYS restaurants (excluding Punchbowl and Mount Annan) are fully licensed and BYO is permitted. NOTE: BYO only applies to wine. A $2 per person corkage fee applies.

Can I bring a cake and decorations?
YES, you can definitely bring your own decorations to the restaurants, as long as they are minimal and are not offensive to other diners. Cakes are also permitted, however, there is a $1 per person cakeage fee.

Do you sell cakes?
Unfortunately, we do not supply full-sized cakes, however, we do have single servings of dessert

Can I take away anything from the menu?
Yes, excluding alcoholic beverages. Unfortunately, under law and policies, we cannot let any individual leave the premises with alcohol. We only serve you alcohol if you’re dining in.

How do I place a takeaway order?
Take away orders can be placed over the phone by calling 13000 13000 or in-store.

Can I get free Kids Meals with take-away orders?
No sorry, the kids eat free member benefit is dine-in only.

What are RASHAYS trading hours?
Our restaurant hours vary depending on location. View the trading hours for a specific restaurant location here

How can I make a booking?
You can make a booking over the phone by calling 13000 13000 or online here.

Is RASHAYS open on Public Holidays?
Yes, all restaurant locations are usually open on Public Holidays. Public Holiday trading hours will be listed on the website closer to the date

Do RASHAYS restaurants have wheelchair access?
Yes, all restaurants have entry ramps and are wheelchair friendly.

Are dogs allowed in the restaurants?
Only a police dog, a dog that is an assistance animal being used bona fide by a person with a disability to assist the person, or a corrective services dog can be on the premises.

Does RASHAYS have a kids play area?
At this stage, the Carramar location is the only restaurant with a play area for kids.

Why do you have a surcharge?
Due to higher operating and overhead costs on Sundays and Public Holidays, there is a standard 10% surcharge on the total bill on Sundays and Public Holidays. The surcharge only applies for dine-in only.

Do you sell gift cards?
Yes, gift cards can be purchased to the value of $20, $50 or $100. You can view and purchase gift cards here

Will RASHAYS sponsor my event?
If you are hosting a raffle or fundraising event, get in contact with our Marketing Team by submitting a Give Back enquiry here and one of the team members will be in touch!